Privacy Policy

Overview

Casita Exteriors is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data. This policy applies to our website and all services we provide.

Information We Collect

Property Information

When you use our quoting tool, we collect property details such as your address, home square footage, roof material, and siding type. This information is used to generate accurate, instant quotes for our services.

Contact Information

When you book a service, we collect your name, email address, and phone number. This information is collected only when you choose to proceed with a booking — it is never required to view pricing.

Payment Information

Credit and debit card details are collected and processed securely by Stripe, our payment processor. Casita Exteriors never stores, sees, or has access to your full card numbers. All payment data is handled in compliance with PCI-DSS standards.

Usage Data

We use Google Analytics 4 to collect anonymous usage data such as pages visited, time on site, and general interaction patterns. This data helps us improve our website and services. No personally identifiable information is sent to Google Analytics.

How We Use Your Information

We use the information we collect to:

• Generate accurate quotes based on your property details.
• Process bookings and payments for services you request.
• Send booking confirmations and service updates via email through Resend, our email service provider.
• Improve our website, services, and overall customer experience.
• Respond to your inquiries and provide customer support.

Third-Party Services

We use the following third-party services to operate our business. Each processes data in accordance with their own privacy policies:

• Stripe — Payment processing. Handles all credit card transactions securely.
• Supabase — Secure data storage. Hosts our database where quotes, bookings, and property data are stored.
• Google Analytics 4 — Website analytics. Collects anonymous usage data to help us improve the site experience.
• Resend — Email communications. Sends booking confirmations and service-related emails on our behalf.

Data Storage and Security

Your data is stored securely using Supabase, a hosted PostgreSQL database platform with industry-standard encryption at rest and in transit. Access to your data is restricted to authorized personnel and is used solely for the purposes described in this policy. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, or destruction.

Cookies and Tracking

Google Analytics 4 uses cookies to collect anonymous usage data about how visitors interact with our website. You can disable cookies through your browser settings or use browser extensions to opt out of Google Analytics tracking. Our website does not use cookies for advertising or retargeting purposes.

Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of any inaccurate information.
• Request deletion of your personal data, subject to our legal obligations.
• Opt out of analytics tracking by disabling cookies in your browser.

To exercise any of these rights, please contact us using the information provided below.

Data Retention

Quote data is stored in your browser's local storage for up to 30 days for your convenience, allowing you to return to a previous quote without re-entering your details.

Booking and payment data is retained in our database for as long as necessary to fulfill our business obligations, provide customer support, and comply with legal and tax requirements.

Children's Privacy

Our services are designed for homeowners and are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: hello@casitaexteriors.com
• Phone: (215) 436-8445